Sears Parts Direct- a load of Shit

[Twitchin Kitten]

0

So, this year we need a new grate and warmer for the grill. It's a Sears/Kenmore and they don't have the parts in the store. Sales chump tells me to go to Parts Direct online.

I find my parts and order them.
Today they come. I got ONE THIRD of my damn grate for $45.13

Needless to say I called them up and let them know how decptive their website is for the part.

This is the blowup you have for the grill on the model page. Part #42



So The link to this grill is HERE and you scroll down and look for the number from the blow up sketch.

Does it say anywhere on this page you need to order 3? And who in their right mind would pay $135.39 for a grate when I can spend less than that on a decent new grill? I clicked the "important info" bullshit but I didn't click go to page because frankly, I really didn't think I needed to dig that deep to buy what they said is the part I need.

They refuse to send me the other two parts so they're paying to take it back instead.

Fuck Sears. I'll buy a new grill from Home Depot instead and know I can get the parts without it costing me half of what the damn thing was to begin with.