01-05-2010, 05:57 AM
0
(01-02-2010, 09:28 PM)LKTraz Wrote:(01-02-2010, 08:39 PM)Twitchin Kitten Wrote: Want me to write a letter to the insurance company for you?
*What's that sound? Is that the sound of an insurance company's asshole tearing?*
LOL
Even the bank have no idea why the insurance company want a letter.
For once I have to say 'Elephant' have been a good insurance company and I think Christine would have been please with the service. They have been informative, respectful and sensitive all the way through. Her finance company were S**t.
Once everything was finalised the insurance company wrote us a break down list of payments, total loss (items in the car) the loss of the car, the money owing to the finance company, etc.
It has cost them dearly the repair to the lorry are still pending but we know from the driver at the inquest it is in the region of £25,000. They have paid us the maximum.
They asked for legal proof Mark was the allowed to recieve the cheque, but gave no clue what paper work was required. We sent Christine's birth certificate (it having both her and his names on it). That was fine but they wanted someone official to say we were already in possession of Christines' finances.
After Mark gave them one of his 'snotty phone calls' it was agreed that if the bank had already accepted him having a legal right all they need was confirmation.
What hassel!
The girl on the phone was really sorry, but in the past they have paid out to one member of the family only to find the money should have gone to some one else.
If and when I get to drive the car it's real fun!