(04-10-2010, 03:02 PM)Pirata Nervo Wrote:According to thinq.co.uk, they have asked Sony to respond to reports that at least one user had received a partial refund from Amazon UK in compensation for that fact that Sony had removed the Other OS functionality.



To this question, a Sony spokesman has responded the following:

Quote:We are sorry if users of Linux or other operating systems are disappointed by our decision to issue a firmware upgrade which when installed disables this operating system feature. We have made the decision to protect the integrity of the console and whilst mindful of the impact on Linux or other operating system users we nevertheless felt it would be in the best interests of the majority of users to pursue this course of action.

As you will be aware we have upgraded and enhanced functionality and features of the console by numerous firmware upgrades over time and this is a very rare instance where a feature will be disabled. Further enhancements are in the pipeline.

Users do have the choice whether to install the firmware upgrade and this is clearly explained to them at the time the firmware upgrade is made available for installation. Furthermore our terms and conditions clearly state that we have the right to revise the PS3's settings and features in order to prevent access to unauthorised or pirated content.

We understand the reasons that lead Sony to remove the Other OS feature and that users are free not to install the new firmware. However, we also understand that users will no longer be able to use the Playstation Network service if they do not upgrade to the latest firmware.

Another interesting thing that I cannot understand is how can Sony's EULA contradict the European Directive 1999/44/EC which states that goods must be "fit for the purpose which the consumer requires them and which was made known to the seller at the time of purchase".

It seems that thinq.co.uk has put other questions to Sony UK:

Quote:Our readers are asking us why Sony can, despite EU law, remove an advertised and documented part of the system to protect its own interests.

We'd also like to know whether Sony will be reimbursing Amazon and other retailers for any further refunds they are forced to offer under the law.

We've put these questions to Sony UK and await a response.

We have also spoken to the Office of Fair Trading and Consumer Direct who tell us they cannot comment until an official complaint has been made.

Stay tuned for more updates!

Source:ThinQ